The Detail Matters

Inspect · Analyse · Improve · Achieve

Four ways to see your business properly.

01

Essential

Your digital health check.

From £195

  • Website & mobile experience
  • Content, accuracy & consistency
  • Customer journey
  • Google, reviews & social presence
  • Competitor sense-check
  • Prioritised recommendations
Talk it through
02

The Works

Digital meets real world.

From £595

Everything in Essential, plus:

  • Physical business visit
  • Customer-eye premises review
  • Online vs physical experience
  • Detailed priority action plan
  • Supplier liaison
  • Follow-up review
Talk it through
03

The Extra Mile

I become your customer.

From £995

Everything in The Works, plus:

  • Mystery customer assessment
  • Complete customer journey
  • Enquiry & booking experience
  • Arrival to departure
  • Revenue & upselling opportunities
  • Implementation plan
Talk it through
04

Bespoke

Your business. Your brief.

From £195/month

Exactly what you need. Nothing you don't.

A tailored combination of services for businesses that don't fit neatly into a package — from a specific problem you want investigated to a complete business-wide review.

Let's talk →

Honest starting points, not a tick-box menu.

Final pricing depends on the size, complexity and scope of the business — how many pages, platforms, premises and customer journeys there are to look at.

Any implementation work that follows the review is quoted separately, so you always know what you are agreeing to before it starts.

Create & Refine

Sometimes it doesn’t just need fixing. It needs creating.

Good words and good design matter.

If your branding, website or content isn’t doing your business justice, I can help create something stronger — clear, considered and designed around the people who actually matter: your customers.

Logos & Brand Identity

From a new logo to a thoughtful refresh of an existing identity. I can help develop the look and feel of your business — logo, colours, typography and a simple, consistent visual identity that feels like you.

Simple Websites

Beautiful, straightforward websites for small businesses that don’t need unnecessary complexity. Clear navigation, strong words, thoughtful design and a customer journey that works.

For complex websites, ecommerce, bespoke coding or specialist integrations, I’ll work with or recommend the right technical people.

Words & Content

Website copy, rewriting, proofreading and polishing. From finding the right words in the first place to spotting the typo everyone else has stopped seeing.

And I don’t have to stop at the recommendations.

Where it’s within my expertise, I can make the changes myself. Where specialist help is needed, I can work with your existing designers, developers or suppliers — or recommend my own trusted specialists — helping to make sure the finished result is what we set out to achieve.

Let’s create something better

Ongoing Support

Keeping an eye on things.

Websites change. Offers expire. Opening hours move. Links break. Photographs date. And the little details have a habit of creeping back in.

I can stay involved after the initial work is done — keeping an eye on your business and making sure the details stay current, accurate and polished.

Think of me as your extra pair of eyes.

Keep an eye on my business

Not sure what you need?

That’s absolutely fine. Tell me a little about your business and what’s bothering you — or let me take a look with fresh eyes.

Let’s have a chat